Collect customer feedback via UBIR Survey in a multitude of ways

  • QR code printed on a receipt

  • Email Customer after sale

  • SMS Text a link to customers 

  • Link to Survey from Website  or Loyalty App

  • Flexible Solution allowing you to get creative in other ways

Contact Us for more information 

Create your feedback survey using NPS (Net Promoter Score), CES (Customer Effort Score), CSAT (Customer Satisfaction Score) or Ratings questions you develop

Enable your Management team to make decisions based on what your customers are actually thinking and feeling about your business. 

Combine Survey data with other information like POS tansaction sales data to enable deeper analytics and reporting.

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Learn what your customers are really thinking and feeling about your business with a tailored Survey Solution

NPS, CES, CSAT, Ratings

+ 15 other Question Types

Create your feedback survey using NPS (Net Promoter Score), CES (Customer Effort Score), CSAT (Customer Satisfaction Score) or Ratings questions. Add additional questions to complete your response gathering.

Single or Multi-page

Create a single-page or multi-page survey, depending on your needs.

Robust Reporting

See your survey results in beautiful graphs and charts.

Data Export

Export all of your individual responses for analysis and safe-keeping.  Ability to get your data results into your database with UBIR Data Polling.

Logic and Actions

Skip pages, send emails, and route users to different URLs based on their answers to survey questions.

Pair UBIR POS with other UBIR Products for a superior guest experience

 

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Paired with UBIR Host, Guests are automatically redirected to a customized Survey after being seated from the Wait-list experience.

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Paired with UBIR Serve, Guests are automatically redirected to a customized Survey after their meal from the UBIR Serve experience.

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Email Notifications

Send thank you or confirmation emails to survey respondents and notification emails to yourself.

Automatic open/close

Set open and close dates if all your responses need to be collected over a certain time period.

Tags

Organize your surveys by tagging them with categories or key words.

Embed Questions

Put questions directly into an email for one-click responses.

Report Views

See how different groups of people answered your survey differently.

Paired with UBIR POS, Guests are automatically redirected to a customized Survey after placing an order through the UBIR POS platform.

NCR Silver and Silver Pro users

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