Collect customer feedback via UBIR Survey in a multitude of ways
QR code printed on a receipt
Email Customer after sale
SMS Text a link to customers
Link to Survey from Website or Loyalty App
Flexible Solution allowing you to get creative in other ways
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Create your feedback survey using NPS (Net Promoter Score), CES (Customer Effort Score), CSAT (Customer Satisfaction Score) or Ratings questions you develop
Enable your Management team to make decisions based on what your customers are actually thinking and feeling about your business.
Combine Survey data with other information like POS tansaction sales data to enable deeper analytics and reporting.
Learn what your customers are really thinking and feeling about your business with a tailored Survey Solution
NPS, CES, CSAT, Ratings
+ 15 other Question Types
Create your feedback survey using NPS (Net Promoter Score), CES (Customer Effort Score), CSAT (Customer Satisfaction Score) or Ratings questions. Add additional questions to complete your response gathering.
Single or Multi-page
Create a single-page or multi-page survey, depending on your needs.
See your survey results in beautiful graphs and charts.
Export all of your individual responses for analysis and safe-keeping. Ability to get your data results into your database with UBIR Data Polling.
Logic and Actions
Skip pages, send emails, and route users to different URLs based on their answers to survey questions.
NCR Silver and Silver Pro users
Send thank you or confirmation emails to survey respondents and notification emails to yourself.
Set open and close dates if all your responses need to be collected over a certain time period.
Organize your surveys by tagging them with categories or key words.
Put questions directly into an email for one-click responses.
See how different groups of people answered your survey differently.